Dis-Chem Pharmacies Limited
Retail Store Assistant – Lambton Gardens
Germiston, Gauteng
Permanent
Posted: 28 January 2026
Closing Date: 04 February 2026
Job Details
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Division: Retail
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Minimum Experience: Associate
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Industry: Retail
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Functional Area: Customer Service
Job Description
Dis-Chem Pharmacies’ Lambton Gardens store has an opportunity available for a Retail Store Assistant to join the team. The primary purpose of this role is to assist with the overall management of the store by ensuring that all operational and administrative duties are carried out in accordance with company policies and procedures.
Minimum Requirements
Essential:
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Grade 12 / Matric
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Basic computer skills (Word, Excel, Outlook, and SAP)
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Retail experience
Job Specification
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Manage and report all customer compliments and complaints to management.
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Establish and maintain professional relationships with customers.
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Ensure all customer stock queries are addressed and resolved promptly.
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Maintain effective communication with customers, providing feedback when required.
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Assist customers with enquiries and refer them to the relevant departments when necessary.
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Adhere to the company benchmark for customer turnover per hour.
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Manage shorts and overs at the point of sale, including cash floats.
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Process refunds and returns accurately.
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Ensure back shopping and returned goods are handled correctly.
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Verify deliveries and invoices for accuracy.
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Assist the Receiving Manager with preparing and logging Distribution Centre claims on the claims system.
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Manage and control high-risk stock.
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Prepare daily run reconciliations.
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Prepare, order, and receive branch change requirements to ensure sufficient change is available for cashiers.
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Maintain effective liaison between relevant internal and external parties.
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Ensure proper document control, including floats, petty cash, and cash on hand.
Competencies
Essential:
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Retail administration and operational knowledge
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Strong customer service skills and ability to work as part of a team
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Leadership and management abilities
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Trustworthy and honest
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Ability to work under pressure
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Deadline-driven
Special Conditions of Employment
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South African citizen
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Clear criminal and credit record (MIE)
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Valid driver’s license and/or own reliable transport
Remuneration and Benefits
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Market-related salary
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Medical aid
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Provident fund
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Staff account
Only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.
- Dis-Chem Pharmacies is an equal opportunity employer.
- The company’s approved Employment Equity Plan and targets will be considered as part of the recruitment process, aligned with Dis-Chem’s Employment Equity and Transformation Strategy.
- Dis-Chem actively supports the recruitment of people with disabilities.