Raizcorp
Junior Communications Writer (Internship)
Location: Sandton, Gauteng
Type: Internship (12 months)
Posted: 28 January 2026
Salary: R120 000 – R180 000 per annum
Job Details
-
Division: Raizcorp
-
Business Unit: Product Development
-
Minimum Experience: Entry Level
-
Industry: Education Management
-
Job Function: Writing / Editing
Job Description
- Raizcorp is looking for a Junior Communications Writer for a one-year internship.
- This role is ideal for someone who enjoys turning product updates and technical information into clear, practical content that people actually want to read.
- You will support multiple communities across two premium software platform ecosystems by creating weekly updates, release communications, and help content such as FAQs, glossaries, and knowledge base articles.
- If you enjoy software, learning new systems, and simplifying complex information, this role is for you.
Key Responsibilities
You will produce weekly content for multiple audiences, including (but not limited to):
-
System partners (resellers)
-
System users
-
System administrators
-
Company employees with system access
-
Partner Elite Community
-
Other unique partner communities
Key Deliverables
-
Communication on new and upcoming system features
-
Post-release communications (what changed, what to expect, and required actions)
-
Writing and maintaining internal system content, including:
- FAQs
- System definitions and dictionary content
- Glossaries
- Knowledge base articles and help documentation
-
Creating how-to videos using screen-recording software (this will likely be a regular requirement)
-
Supporting community management by maintaining accurate and up-to-date community databases
Requirements
-
Some experience in writing documents or articles (work, internship, freelance, or student publications). A portfolio will be required if shortlisted
-
Strong written English with a clear, structured writing style
-
An A symbol for English in Matric (required)
-
A relevant degree (Literature, Writing, English, Communications, Journalism, or similar)
-
Comfortable working with detail and weekly deadlines
-
Exposure to technical writing (SaaS, systems, user guides, SOPs, release notes, help articles) will be an advantage
-
Experience writing for online communities or customer communications will be an advantage
-
Basic experience with screen-recorded video creation/editing will be an advantage
-
2–3 writing samples (links or PDFs), with at least one demonstrating structured or instructional writing (e.g. how-to guides, explainers, SOPs, or help documentation)
You’ll Thrive If You
-
Enjoy learning new software and understanding how systems work
-
Can translate technical information into plain, accurate language
-
Are organised and able to manage multiple audiences and deadlines
-
Take feedback well and can improve drafts quickly