Pedros
Store Manager – Kokstad
Pedros
Kokstad, KwaZulu-Natal
Permanent
Posted: 28 January 2026
Closing Date: 13 February 2026
Job Details
Division: Stores
Minimum Experience: Mid-Senior
Company Primary Industry: Restaurants
Job Functional Area: Management
Job Description
The Store Manager is responsible for the overall performance of the store, ensuring excellent customer service, efficient operations, and achievement of sales and profitability targets. This role involves managing staff, controlling costs, maintaining brand standards, and ensuring compliance with company policies and procedures.
Duties and Responsibilities
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Manage daily store operations to ensure efficiency and compliance with company standards
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Lead, motivate, and supervise store staff, including recruitment, training, and performance management
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Ensure excellent customer service and handle customer queries or complaints professionally
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Monitor sales performance and implement strategies to achieve targets
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Control stock levels, inventory, and wastage
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Manage budgets, costs, and profitability
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Ensure compliance with health, safety, and food hygiene regulations
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Implement and maintain standard operating procedures (SOPs)
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Prepare reports and communicate performance updates to management
Requirements
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Minimum of 5 years’ experience in a similar management role
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Previous experience in the Fast Food, FMCG, or Retail environment
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Strong leadership and people management skills
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Sound understanding of store operations and cost control
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Proficiency in MS Office and relevant point-of-sale systems
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Excellent communication skills across all levels of the organisation
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Ability to work under pressure and meet operational targets
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Relevant tertiary qualification will be advantageous
Skills
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Strong attention to detail
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Excellent time management and problem-solving skills
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Effective decision-making abilities
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Strong verbal and written communication skills